Privacy Policy

This policy describes how Export Auto Parts may collect, use, protect, and share information connected with website visits and customer communications.

Last Updated

07.25.2026

Export Auto Parts
Address: 3145 N 14th St
St. Louis, MO 63107
Phone: 636-633-3414
Email: [email protected]

1. Scope of This Policy

This Privacy Policy applies to information collected through the Export Auto Parts website, forms, CRM communications, email, phone calls, SMS messages, and related interactions involving automotive service inquiries, parts requests, export inquiries, commercial or fleet requests, and government contracting inquiries.

2. Information We May Collect

Contact Details

We may collect names, telephone numbers, email addresses, mailing or delivery addresses, company or agency names, job titles, and preferred contact methods.

Vehicle and Parts Information

We may collect vehicle year, make, model, condition, service history details provided by you, requested parts, part numbers, quantities, symptoms, diagnostic information, and similar automotive details.

VIN Information

When relevant to fitment, service, sourcing, or export needs, we may collect a vehicle identification number (VIN). VIN information is used to help identify the correct vehicle configuration and requested service or component.

Export and Government Inquiry Information

We may collect destination countries, cities or ports, cargo descriptions, shipping preferences, solicitation or opportunity numbers, delivery locations, response deadlines, quantities, and other procurement or logistics details.

Uploaded Files

If file-upload capability is provided, submitted files may include photographs, vehicle or part documentation, specifications, solicitation materials, or other information you choose to provide.

Website Usage Data

We may collect device, browser, IP address, referring page, pages viewed, approximate location, interaction, and diagnostic data through standard website technologies.

3. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to operate the site, understand website performance, remember preferences, and evaluate how visitors use our pages. Browser controls may allow you to limit or remove cookies, although some website functions may be affected.

4. How We Use Information

Information may be used to:

Respond to quote and service requests.
Communicate about appointments and service updates.
Review parts specifications, sourcing, and availability.
Communicate about vehicle and parts export inquiries.
Coordinate commercial, fleet, and government inquiry responses.
Provide customer support by phone, email, or SMS.
Maintain business records and improve our website and communications.
Protect our systems, detect misuse, and comply with applicable obligations.

5. Quote, Service, Appointment, and Parts Communication

We may use the contact information you provide to discuss requested quotes, vehicle concerns, service recommendations, scheduling, appointment information, parts availability, specifications, pickup, delivery, or other details related to your inquiry.

6. Export and Government Inquiry Communication

For export requests, we may communicate about cargo, destination, documentation assistance, preparation, loading coordination, and logistics. For government or institutional inquiries, we may communicate about requested products or services, solicitation details, quantities, delivery locations, deadlines, and response requirements.

7. SMS Privacy

Mobile information will not be sold.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers only when necessary to operate the messaging service.

SMS consent records will not be shared for unrelated marketing purposes.

Consent is collected only through the website contact form checkbox, consent is not a condition of any purchase or service, and carriers are not liable for delayed or undelivered messages.

If you consent to SMS communications, messages may relate to inquiry responses, quotes, service updates, appointments, parts availability, export updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Users must be 18 years of age or older, or have parental or guardian consent, to opt in.

8. Service Providers and CRM Processing

We may use service providers to operate website hosting, forms, customer relationship management, communications, analytics, security, storage, and other business functions. These providers may process information on our behalf only as needed to provide their services or meet applicable requirements.

9. Information Sharing

We may share information with service providers, parts sources, repair support providers, logistics or shipping providers, professional advisers, or authorities when reasonably necessary to respond to a request, operate the business, protect rights or safety, or comply with applicable requirements. We do not describe a third party's independent privacy practices; their own policies may apply.

10. Data Protection

We use reasonable administrative, technical, and organizational measures intended to protect information. No website, communication method, or storage system can be guaranteed completely secure.

11. Data Retention

We may retain information for as long as reasonably needed to respond to requests, provide services, maintain records, resolve disputes, meet business or legal obligations, and protect legitimate interests. Retention periods may vary based on the information and purpose.

12. Your Rights and Choices

Depending on applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also unsubscribe from SMS messages by replying STOP and may use email unsubscribe instructions when provided. Requests can be sent using the contact information below.

13. Third-Party Links

The website may include links to third-party websites, maps, social platforms, shipping providers, or other services. Their privacy practices are governed by their own policies.

14. Policy Updates

We may update this Privacy Policy as our website, services, tools, or practices change. The Last Updated field should be revised when an updated policy is published.